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Insights and strategies on business agility, operational excellence, and delivering real-world results faster, smarter, leaner.

Tug of war between plans and reality

Navigating Complexity with Data, Insights, and Feedback

Winning the organisational tug-of-war between plans and the reality in complex environments.

Saying yes all the time creates a tangled mess of work

The Hidden Cost of Saying "Yes"

Customers are not always right!

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